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strategy+business - All Updates Read commentary, research, and practical ideas that bridge the gap between theory and practice in contemporary global business.

  • The View from the Top of Women's Tennis
    by by Samantha Marshall on January 21, 2019 at 6:00 am

    Driven by her sense of purpose and helped along the way by megastar players such as Serena Williams, Katrina Adams, the former head of the United States Tennis Association (USTA), has successfully fought for equality and diversity in women's tennis. Adams is a sought-after speaker, and as she steps down from role at the USTA, her experience and cool leadership under pressure have attracted attention from business and finance -- which will be her next career move. […]

  • Digital-Native Retailers Are Giving Physical Stores a Radical Makeover
    by by Flavio Palaci, Ramy Sedra, and Anand Rao on January 18, 2019 at 6:00 am

    Online brands are opening brick-and-mortar shops and using technology and data-driven customer insights to transform the in-store experience. […]

  • Muddling Through
    by by Mark Gimein on January 17, 2019 at 6:00 am

    In his new book, The Messy Middle, tech entrepreneur and investor Scott Belsky offers guidance to leaders on how they can survive the long slog between a startup and an exit. […]

  • Financial Services and Social Value Can Mix
    by by Salvador Nacenta and Justo Alcocer on January 16, 2019 at 6:00 am

    In times of uncertainty, insurance companies often lead the conversation about the future. In this candid interview, Antonio Huertas Mejías, CEO and chairman of the global insurance company MAPFRE, headquartered in Madrid, makes it clear why this is so. Huertas discusses the threats and opportunities facing his business, which is being disrupted not just by technology, but by changing attitudes, demographics, and cybersecurity threats. […]

  • How to Refocus the Role of the Chief Strategy Officer into a Competitive Advantage
    on January 15, 2019 at 6:00 am

    Four ways to help your CSO create value. For more insight, see the 2018 Chief Strategy Officer Benchmarking Study from Strategy&, PwC's strategy consulting business. […]

  • Memo to the CEO: Is Your Chief Strategy Officer Set Up for Success?
    by by Paul Leinwand, Nils Naujok, and Joachim Rotering on January 15, 2019 at 6:00 am

    The chief strategy officer role has drifted from its original purpose. But there are easy ways to reboot the role and help your CSO drive value creation. See also "How to Refocus the role of the Chief Strategy Officer into a Competitive Advantage." […]

  • Yes, Henry David Thoreau Was an Industrial Innovator
    by by Daniel Akst on January 14, 2019 at 6:00 am

    Henry David Thoreau is best remembered for his musings on living off the grid in the book Walden. But he was also an innovative businessman, spending chunks of his life working at his family's pencil company and making significant improvements in its very important product. Thoreau's experience has lessons for contemporary audiences not just on how to live deliberately, but on how to manage, lead, and innovate. […]

  • Stop Dropping the Baton during Business Transitions
    by by David Clarke on January 10, 2019 at 6:00 am

    When handled poorly, handoffs -- also known as business or departmental transitions -- can dilute, muddle, and, ultimately, destroy innovation. Too frequently, units within companies simply turn tasks over to their colleagues and counterparts -- rather than working together to see initiatives to completion. In order to pass the baton effectively from innovation teams to execution teams, companies should craft a playbook that describes how the project will be brought to fruition. Ideally, they should ensure that at least one or two people from the team that created the initial idea stick with it until completion. Along the way, these leaders should continually identify issues, discuss challenges, and take note of lessons. […]

  • Business Cycle
    by by Daniel Gross and Brian Caisman on January 9, 2019 at 6:00 am

    In a wide-ranging interview, Peloton CEO John Foley discusses the trajectory of the rapidly growing fitness "unicorn." Peloton has pursued an unorthodox strategy of focusing on every aspect of its business so that it can provide an immersive customer experience: software, hardware, instructor, an expanding retail footprint, and its own logistics network. […]

  • How Robots Will Transform the C-Suite
    by by Stephanie Hyde and Wilson Chow on January 9, 2019 at 6:00 am

    The introduction of robots into the workforce will reverberate in the C-suite. Not only will top executives lead the charge for automation in their business operations, but they must also be prepared for their own jobs to change. Heading up a hybrid workforce of people and robots will require a different type of leadership, one that blends quintessential human skills such as empathy with a tech-savvy and data-driven mind-set. […]