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  • The stakeholder-shareholder debate is over
    by by Adam Bryant on December 22, 2020 at 6:00 am

    The role of companies in society shifted permanently in 2020. The debate over purpose, and whether companies are beholden only to shareholders to deliver the highest profits, or stakeholders, to deliver social good as well as profits, is over. We live in a stakeholder-driven society, according to Adam Bryant, and that's a good thing.

  • The 10 most read s+b articles of 2020
    on December 21, 2020 at 6:00 am

    What caught the attention of strategy+business readers this year? See our roundup of the 10 most popular articles of 2020.

  • USAA's critical mission
    by by Daniel Gross on December 21, 2020 at 6:00 am

    USAA, a quiet financial-services giant with 13 million members, serves military personnel and their spouses and children, insuring their lives, homes, and autos. In an interview with strategy+business, Wayne Peacock, a 32-year veteran of USAA who took the helm in February 2020, discusses how the company, approaching its 100th birthday, has weathered the pandemic and how it hews to its mission while deploying artificial intelligence and technology so that it can reinvent the claims process.

  • Case for change: Ensuring equal opportunity digital access for global youth
    by by Bob Moritz and Henrietta Fore on December 18, 2020 at 6:00 am

    In the COVID-19 shutdowns, one-third of youth around the world lost access to learning. The pandemic has revealed and exacerbated a troubling digital divide. Creating access to digital tools and skills will ensure a more equitable future and address skills gaps in the global workforce. A new report from PwC and UNICEF reveals key steps to take to address this complex challenge.

  • Is the gig up?
    by by Theodore Kinni on December 17, 2020 at 6:00 am

    From 2011 to 2017, Boston College sociology professor Juliet Schor and her research team studied the emergence and development of the sharing economy. In After the Gig, she reports on the ways that it has -- and has not -- lived up to its initial promise to gig workers, especially those who rely on it.

  • Stop trusting your gut
    by by Jeff Garigliano on December 16, 2020 at 6:00 am

    Most people make decisions all day long without any kind of systematic analysis of how they do it or what their track record is. According to Annie Duke, world-class poker player and strategy consultant, there are some very specific ways that company executives can get better at making decisions -- particularly when leading teams.

  • No, we can't
    by by Mike Jakeman on December 15, 2020 at 6:00 am

    In her new book, Can't Even: How Millennials Became the Burnout Generation, Anne Helen Petersen lays out the immense challenges millennials face in gaining a foothold in the economy and getting started in life -- and describes how baby boomers are in part to blame.

  • Nice Work, and everyone can get it
    by by Daniel Akst on December 14, 2020 at 6:00 am

    David Lodge's comic novel Nice Work revolves around the relationship that forms between a literature professor and the manager at a manufacturing company she is tasked with shadowing. The tension between the two, Daniel Akst writes, generates illuminating insights into the nature of work.

  • Lazy leaders and heroic managers
    by by Elsbeth Johnson on December 10, 2020 at 6:00 am

    Many, if not most, strategic transformations in companies run into difficulties. Often the blame is put on unresponsive middle managers, but this article argues that blame would be better placed on lazy leaders. Executives need to work hard at being clear, realistic, and consistent in order to deliver change without requiring heroics from their managers.

  • Building for the future
    by by Samantha Marshall on December 9, 2020 at 6:00 am

    In this Inside the Mind of the CEO interview, s+b talks to Deryl McKissack, founder and chief executive of McKissack & McKissack, a leading U.S.-based architecture, engineering, and construction management firm. COVID-19 has radically shifted the way people think about both public and private spaces, and, as McKissack explains, has led to innovations that are likely to endure.

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